Grievance Redressal
Published as required under the Consumer Protection (E-Commerce) Rules, 2020, the Information Technology (Intermediary Guidelines) Rules, 2021, and the Digital Personal Data Protection Act, 2023.
Grievance Officer
- Name
- Simha Karthik Reddy
- Designation
- Proprietor & Grievance Officer
- Email
- grievance@baatasari.com
- Address
- 28/1A-4-145/41, Sathyamjee Layout, Navalak Gardens, Nellore, Sri Potti Sriramulu Nellore, Andhra Pradesh – 524002
How to raise a complaint
If you have any complaint or concern about an event, a booking, a payment, a refund, or how your personal data is handled, please write to the Grievance Officer at grievance@baatasari.com with the following details:
- Your name and registered email / phone
- The order number or event name
- A clear description of the issue and what you would like resolved
- Any supporting screenshots or documents
Our response commitment
- We will acknowledge your complaint within 48 hours of receipt.
- We will endeavour to resolve it within one (1) month from the date of receipt.
- For data-protection grievances under the DPDP Act, we will respond within the timelines prescribed under the Act.
Business & operator details
- Platform
- Baatasari (baatasari.com)
- Legal name
- Simha Karthik Reddy
- Trade name
- BAATASARI
- Constitution
- Proprietorship
- GSTIN
- 37HRGPR8105H1ZD
- Principal place of business
- 28/1A-4-145/41, Sathyamjee Layout, Navalak Gardens, Nellore, Sri Potti Sriramulu Nellore, Andhra Pradesh – 524002
Last updated: June 2026
